A Day in the Life of Fahad Free Essays

Signal, blare, blare, signal â€Å"Oh man, is it 7.30 am already† is the thing that I state to myself in the early morning of a normal school day. During a normal school morning, I look, talk and walk like a tramp. We will compose a custom paper test on A Day in the Life of Fahad or on the other hand any comparable point just for you Request Now At 7.45 am I stroll into the washroom where I do my private issue, for example, doing my toothbrush, washing my face with cleanser and afterward either have a shower or have a shower, when I’ve had a shower or whatever I go to the mirror and utilize my muscles and brush my hair and on the off chance that I need to put some hair gel on after I’ve done this I put some facial cream on to prevent dry skin from assaulting me. At the point when I get out the washroom I run straight into my room, I at that point put some shower on my body after this piece of the morning I get changed into those things called a school uniform which all school understudies most likely fear wearing, when I have effectively finished this I search for my shoes which I typically place next to my bed and spot them into my feet and do up the shoe bands I get my sack and spur myself to deliberately stroll down the steps and ensure I don’t wake my siblings up and go into the kitchen grab the oat box from my mum and with a wreck empty it into a plate at that point get the milk out of the ice chest and similarly pour it over the grain and afterward simply eat it like I’ve never eaten in my life before†¦ At the point when that loathsome scene has gone past I state every one of my farewells and prepare for what I state a ‘assault course’ in light of the fact that I on my approach to class I go all through sloppy territories. Each time I stroll to class I need to go to the shops since I get drained and out of juice and once I’ve got my vitality back I begin strolling quicker and when I arrive at school I go straight into my structure live with a huge explosion on the seat which shows how much exertion I put into strolling to class. On the off chance that I get late for an exercise my best reason is that â€Å"Miss, everybody arrived behind schedule to enrollment and when they came they all began playing, and when we completed our enlistment, each one was at that point 5 minutes into their lessons.† This ace reason consistently works for me at whatever point I am late for an exercise. Today for the initial 2 exercises I have English, at that point I have break time, at that point the second 2 exercises I have Science and History and for the last 2 exercises I have RE (full course) and Business Communication Systems. Oddly enough the initial 2 exercises go horrendously slow thus do the last 2 exercises. On the last exercise everybody is worn out and can’t hold up till home time, as of now no one talks and all you hear is tick tock tick tock and afterward when its chance to go everybody cheers and go hurrying to their vehicles or any place they go at home time. Well for me, I go to the school entryways and hang tight for my companions and approach where we as a whole split up one of my companions goes to one side, the other companion goes right and I proceed, when I get to the shops, I would consistently get a parcel of biting gum and a container of Fanta Fruit Twist which is my best beverage. At the point when I return home my mum would set me up some tea with certain bread rolls, after this little dining experience I run once more into my room and get changed into something progressively appropriate for me and go get my thick coat, the explanation I take this coat is on the grounds that everybody will undoubtedly get hit with a stick by the mosque instructor either for not perusing appropriately or conversing with a companion, I go mosque to peruse the Qur’an and find out about Islam and read Urdu as well. After mosque I go to my companions house and happen till about 8.00 pm when I return from my companions house I get back home and eat some chappatees and some beverage to go with it. During my food time I observe some TV and its typically Eastenders. I at that point go upstairs and do all my school schoolwork. After this I get changed into my night-garments and rest. Blare, signal, signal, signal â€Å"Oh man, is it 7.30 am already.† In the event that you consider school, it’s like a test, on the off chance that you fail to understand the situation, at that point you won’t find a decent line of work, in the event that not that, at that point you’ll get nothing by any means. So you need to acknowledge rising early and doing as well as can be expected at everything regardless of whether you don’t like it. Step by step instructions to refer to A Day in the Life of Fahad, Essays

Burned by Ellen Hopkins Essay Example for Free

Consumed by Ellen Hopkins Essay Ellen Hopkins composed this novel about a young lady who experienced childhood in a Mormon family, and is starting to believe this isn't a way of life she needs for herself. With an injurious dad, languid and inactive mother, and steady clashes with the Mormon lessons and convictions, she will not yield to that lifestyle. She declines to ever become property to a spouse what her identity is instructed to â€Å"obey† or an infant creating machine. With her new flexibility and need for a typical life, it rankles her dad. He sends her to live with his alienated sister for the mid year, however what he doesn’t acknowledge is that he’s allowing her opportunity and to live. She figures out how to cherish and that life as she knew it was never an actual existence implied for her. Hopkins’ book shows the life of a Mormon young lady; Pattyn Scarlet Von Stratten. Pattyn is worn out on the Mormon way of life and revolutionaries against her family and the standards of her home and church. Her dad invests the majority of the energy alcoholic and furious and her mom has an entire family to deal with. After Pattyn gets in a battle and breaks a window, her family has had enough of her revolting so they send her to live with her Aunt, out in the center of no place, for the mid year, so she can no longer get in a tough situation. For reasons unknown, she has some good times on her stay with her auntie, she figures out how to drive and ride a pony, and meets the affection for her life. She began to look all starry eyed at Ethan, the child of her aunt’s companion. He isn't Mormon and her dad would slaughter the them two on the off chance that they were together. In the wake of getting back things begin to turn sour once more. She mouths off to her dad and gets beaten. She pays the piper for something her sister does, and gets beaten to spare her sister. She additionally discovers that she will have Ethan’s child. Like all of Hopkins books, Burned likewise has a heartbreaking completion. Ethan and Pattyn get in an auto wreck and she awakens in the medical clinic to discover that she lost Ethan and her infant. At long last she says that God couldn't be love since adoration was a carcass, since she lost the affection for her life, and the main thing remainder of him. The book leaves you with the vision of Pattyn sitting over a bustling parkway, going to take you own life. Consumed by Ellen Hopkins. (2018, Oct 19).

Simple Housekeeping Tips For Less Stress

Simple Housekeeping Tips For Less Stress Stress Management Household Stress Print Simple Housekeeping Tips For Less Stress By Elizabeth Scott, MS twitter Elizabeth Scott, MS, is a wellness coach specializing in stress management and quality of life, and the author of 8 Keys to Stress Management. Learn about our editorial policy Elizabeth Scott, MS Updated on February 02, 2020 Creative RM / Kactus / Getty Images More in Stress Management Household Stress Effects on Health Management Techniques Situational Stress Job Stress Relationship Stress Most people don’t’ realize how much clutter causes stress, but it’s true that living in a mess can drain you of time, energy, and even money, creating significant amounts of additional stress. Unfortunately, a cluttered home is the norm. But while stressed, overscheduled people have little time to clean, given the value of having your home as a sanctuary from stress, as well as what you save by being organized, it makes sense to keep your house clean. The key is to be smart about cleaning, and clean in a way that causes little additional stress, or actually help you reduce stress while you clean. There are many specific tips on how to declutter a space or an entire home, but one important aspect of cleaning that shouldnt be overlooked is keeping things low-stress and as enjoyable as possible so you dont mind the chore. If youre able to do this,  youll be more likely to clean on a more regular basis and this can reduce the stress of cleaning as well. Tips for Low-Stress, Easier Housekeeping The following low-stress housekeeping tips can help you do all of this: Put on Some Music There are many proven benefits of music for stress relief, and music is even used to promote wellness in the form of music therapy. Music can actually calm you down or energize you, depending on what type of music you choose. You can harness the stress-relieving and energy-inducing powers of music to help your cleaning efforts so that you’re actually less stressed (or at least no more stressed and tired) when you’re finished, plus you’ll get a boost from the great feeling you get from your cleaner space. Pare Down and Organize Toss or donate everything that you don’t need or love. Find a place for everything that’s left, so it’ll be easier to clean up. And don’t buy new things unless you absolutely need them. These simple guidelines will leave you with less stuff to clutter up your space and make cleaning quicker and easier. Make Small, Consistent Goals When creating new habits of any type, it’s good to make realistic goals, work toward them consistently  and reward yourself for even the smallest progress. This is also true for cleaning. Breaking down cleaning into chunks of quick daily or weekly tasks can make these chores feel less overwhelming and help you fit cleaning into your day. If you set small, doable cleaning goals, such as 30-second chores (a list of chores that can be done quickly so that you can knock a bunch out when you have a few free minutes), or a daily cleaning list (which is a group of lists that cover all chores so that youll keep your house clean over the course of a week or month if you just do a few a day), you won’t get overwhelmed by the work. Enjoy Your Results Clean a little bit every day, and you just may have the magic formula for a cleaner, stress-free living environment. Further your rewards and keep your motivation up by enjoying your home when your work is done! If you clean your bathroom, give yourself a regular home spa experience so you can really appreciate all of your hard work. Enjoy a candlelit dinner in your kitchen, burn essential oils to enjoy aromatherapy, and decorate in a way that really makes your heart smile. Once you get used to having your home as a sanctuary from stress instead of another cause of it, you’ll probably be hooked!

The Most Ironic Law Of All Time - 1193 Words

The Most Ironic Law of all Time The era of cable television reaches its final breath. Digital media begins flourishing. Online communities and social media reign over, spoiling our fingers with content of all calibers. The internet is causing a change so radical that legal matters are still catching up with it. As the Founding Fathers intended, effective law should include creating law adapts to society’s changes. However, change hasn’t occurred yet. The American copyright law only gets more controversial as it butts its way in. There is now a three-way skirmish between creators, large corporations and legislature for a simple reason. It is preventing creative freedom and distribution of content online. The American copyright law is ironically limiting much of this generation’s creativity by preventing exposure, criminalizing the wrong people and letting others take advantages of its own loopholes. To provide some background information, the creation of American copyright law dates back to the beginnings of the constitution of the United States. That is, the Copyright law was intended to promote science and useful arts by giving the author the right of protection from copy theft (art. I, sec 8). That means that the published work would be protected from being replicated; it cannot be used by anybody else without permission. That being said, the law offers a way to prevent infringement: public domain. This is material that loses protection from copyright law. When somethingShow MoreRelatedTheme Of Hysteria In The Crucible909 Words   |  4 PagesPuritan society. During The Crucible, Reverend Parris ruled under the name of God creating a theocracy. The people of this colony worship their God and try to glorify Him every minute they can. While this is ideal for most, this Puritan theocracy became strict with very many rules. These laws that were created are based on the Bible, which lead to unmerciful punishments that were decided by the towns hypocritical court. The appointed judges would check the attendance of citizens and would question themRead MoreIrony, satire and humour in Oliver Twist1656 Words   |  7 Pagesthe literary techniques of humour, irony and satire, employed by Dickens help add focus and depth on the various conflicts between the novels outcasts and its established society. It is impossible to cover all avenues within Oliver Twist that might be considered as humorous, satirical or ironic but some of the more obvious and important examples of each will now be discussed. There is ambiguous humour in conflicts between the institution and the individual found throughout Dickens Oliver Twist.Read MoreThe Suitors and Disloyal Servants in the Odyssey Get What They Deserve811 Words   |  4 Pageshis own vengeance against his trespassers as there was no judicial system in place to deal with these problems at the time, therefore it seems justified that as their crimes stretched over a period of nearly 20 years and were directly against xenia, the law of Zeus, that Odysseus take his revenge as he wishes. Indeed in the Odyssey, there are examples of people breaking the law of the Gods, for example Tityus in Book 11. He was left with vultures ‘plucking at his liver [...] whilst his hands wereRead MoreThe Cask Of Amontillado By Edgar Allan Poe900 Words   |  4 PagesCentury. It is said that the name Poe should bring â€Å"images of murderers and madmen, premature burials, and mysterious women who return from the dead† (Poe s Life). He is mostly known as the inventor of science fiction and modern detective stories. Most of Poe’s tale are terror story’s with haunting lyric poetry. Poe had the best mysterious characters that captured the public imagination. It would only make sense that he had a mysterious story about revenge. Edgar Allan Poe uses irony to develop theRead MoreThe Case Of The Narmada Bachao Andolan Project1174 Words   |  5 PagesWhile reading Marc Galanter’s â€Å"Law and Caste in Modern India†, what stood out most was that even after all the acts and provisions that are formulated against caste discrimination, it is still rampant in many part of India. Communal riots are prevalent in many parts of the country. Even after 60 years of independence, it is hard to believe that untouchability still exists. We live in a country that is believed to be democratic, secular and republic. But at the same time, we find components of communalismRead MoreIrony in Brave New World1022 Words   |  5 PagesBy now, you should have learned about irony, one of the most important literary devices used. There are many definitions of irony, but a simple definition is the contrast between what was supposed to happen and what actually happens. Irony is separated into three types: situational irony (you crave oranges, turns out you are allergic to them), verbal irony (â€Å"Oh, you are so funny!† when someone is not funny [sarcasm]), and dramatic irony (while reading, you know there is a monster in the closet, butRead MoreThe Subject Of `` Harrison Bergeron By Kurt Vonnegut1507 Words   |  7 Pagesequality. In this way, the syntax mirrors the dystopia depicted, by being unembellished for the majority of the story. When Harrison appears in the story the syntax begins to change and become more poetic, â€Å"not only were the laws of the land abandoned, but the law of gravity and the laws of motion as well. They reeled, whirled, swiveled, flounced, capered, gamboled, and spun. They leaped like deer on the moon† (Vonnegut 199). This change reflects the character and his intentions to change society by removingRead MoreIrony By Charles Dickens A Tale Of Two Cities1561 Words   |  7 PagesCoincidence? I Think Ironic While the Victorian people called for romantic intrigue and petty drama in the literature of their time, Dickens’ added complexity to his novels not to satisfy the frivolous needs of Victorians but to further the theme of irony in his novel. In A Tale of Two Cities, irony is an ever-present theme and is woven into the plot seamlessly by author Charles Dickens. Coincidence is a complementary theme to irony in this novel. Dickens’ constant implementation of situationsRead MoreSituational Humor In The Merchant Of Venice994 Words   |  4 Pagescomedic conventions in engaging a modern audience? The use of humour in a play can amuse, entertain and lift the spirits of the intended audience. Shakespeare wrote plays using many comedic conventions that were engaging and relevant in Elizabethan times. Many of these comedic conventions are still highly relevant in engaging a modern, 21st century audience. This essay will explore the elements of situational humour and irony through the use of Shakespeare’s 1596 play ‘The Merchant of Venice’, focusingRead MoreI Only Came to Use the Flies1000 Words   |  4 Pagesand basic nature in all humans. First, the authors show readers irony through the customs that the isolated characters bring with them from their previous homes. Ideally, the setting that Maria and all the boys come from represents civilization and order. It is seen that in the beginning, the character’s actions still reflect their previous home. This is ironic because in a few cases, these actions are far from civilized; they actually represent they inherent wrongness in all humans. In Lord of

Tantalum Facts - Periodic Table of the Elements

Home Schooling vs Public Education Free Essays

Home Schooling vs Public Education Ann Brickler COM/155 University Compostion and Communication I March 10, 2013 Stephanie Cook Home Schooling vs Public Education The debate continues and often will turn into heated arguments between the two opposing sides. The side of the fence that you choose is ultimately your decision on what type of education your child receives. Homeschooling may have many benefits, a public school education may provide a better learning environment for a student to learn and succeed. We will write a custom essay sample on Home Schooling vs Public Education or any similar topic only for you Order Now There are so many forms of education that a person may receive today with two of the forms as home schooling and public education. There are some benefits to the individual of home schooling, such as being able to learn on your own time and having one-on-one instruction. Child safety is a pro for the parent as they are not having to worry about bullying in school and not having their child exposed to drugs or alcohol by their peers. There are also pros and cons of public education with the pros being the child is receiving an education from a professionally trained teacher. They are better prepared in everyday teachings that the child will receive. The curriculum is outlined for the year on what the child will be taught and what is expected to be taught to the child by way of a school board developing the curriculum. Children are also learning on how to socialize with other children and realizing on how diverse a world we have. The cons of home schooling outweigh what some people believe as a benefit. One being that the parent is not a professional teacher such as English or music class. The parent does not have the technique in giving their child a quality and prolific education. Another con is the student is not being exposed to a diverse environment. The child is not able to grow with their peers and associate themselves with reality and what is out there on the streets that children have to deal with when they are in a public school setting. Child safety can be a con in public education with what has recently been happening with the shootings in schools and bullying by other children. You should not shelter a child because of the cons as this is something that can be dealt with while growing up. Children learn how to deal with issues such as these and grow more because of them. Another con is the standardized testing that children are expected each year to take at the beginning of each school year. This test gives the school board a better concept on where each child is in their learning grade. It also is one factor on whether a child will move ahead in their grade level in the fifth and eighth grade. Children are tested and quizzed weekly in their classes and that determination in itself will give each teacher a concept on what the child is retaining and whether they should move along in each grade level. Socialization for home schooled children as an individual or a group can be a challenge for them. Public schooled children have a better advantage to them when they are put in a group together to socialize amongst themselves relating to a topic they may be learning about in their class or to do a project together. They are able to gather ideas and listen to other ideas which enable more learning for them. When you are home schooled the only type of socialization in a group you are going to have is with either your sibling or with your parent. That can be a good thing only if that child is a type of introvert and has a difficult time relating to others in a traditional school setting. There are homeschool groups that you can join with your child to meet other parents and children, but there may not be many of these groups out there for you to select from as there are children whom are more likely to receive a public education. Another advantage the child in a public school has is being able to play in sports that are offered. The home schooled child does not have that offered to them. A child who is home schooled can request to join a sports team in their school district but that does not always work for them. The district can say no to them joining a school sport. A public school child can join a school sport at any time it is offered; however, they are expected to maintain a grade point average of a C. If they do not, they are suspended from the team if they are involved or denied completely from trying out for the team. Public school provides a more diverse and social experience in contrast to homeschooling. Parents whom are homeschooling their children should be qualified to teach as a public schoolteacher. A public school education can be much more fulfilling and gives children the tools they need to succeed. Socialization and interaction with other children is a benefit to any child to help them learn and grow with others in their age group. Home schooled children may not be susceptible to drugs and alcohol or school bullying but sometimes the risks outweigh these factors. There is no testing done by the district of the home schooled child and to know exactly where they are in their grade level. Standardized testing does aide the district for public school children but is essentially given at the beginning of a school year where it can be a misleading statistic on what the child in a public school does know by the end of the school year. Whether you choose to send your child to a public school or teach them on your own, be sure that you have the proper tools to do this. Your child’s future depends on you and the education they receive. Overall, the knowledge the child gains and the scores they receive between the two, home schooling and public education has each of its own benefits and each of its own drawbacks. As long as the student’s needs are being met, regardless the choice you make for your children, whether it be home schooling or public education, either type of teaching will be the best choice because you made the choice. How to cite Home Schooling vs Public Education, Essay examples

Crown Cork and Seal Company free essay sample

In today’s competitive market, no matter how good a company’s current products are, long-term growth depends on new products. A company needs to create effective market segmentation, good target marketing, and an outstanding positioning. This process is the most sophisticated and strategically significant aspect to top managers of the company. In CCS case, there are financial elements from capital budgeting to cash flow analysis, marketing elements based on changes in the market and consumer preferences, and operations elements related to efficient manufacturing. Therefore, the appropriate tools can be used to identify and analyze the key issue include Net Present Value, Google Analytics, and Critcial Path Method. First, NPV is used in capital budgeting to analyze the profitability of an investment or project. For industry analysis, it can show net present value of expenditure. CCS needs to calculate the reliability of future cash inflows of plastic product investment will yield before the company decides to invest in this growing segment. We will write a custom essay sample on Crown Cork and Seal Company or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page In order to conduct NPV, we need the rate of return (i), time of cash flow (t), and the net cash flow (Rt). Next, Google Analytics is an essential tool for CCS to analyze marketing elements. This tool provides important information like bounce rate, click through, and conversion rates. The company can determine where customers are coming from, what they search for, or how long they spend on each page and analyze this information to determine how the company’s plastic products are evaluated. This is the link to use: http://www. google. com/analytics. Last but not least, Critical Path Method is a valuable tool to identify the operation effect of plastic project investment. This tool involves three phases: planning (goal setting, defining the project, and team organization), scheduling (relating people, money, supplies, and activities to each other), and controlling (the firm monitors resources, costs, quality, and budgets Based on analysis from the above tools and Porter’s five forces of competition framework, they show that the key issue of the company is about envisioning the future rather than assuming that the future will be just like today (Ganesh, 2013). CCS should focus on the evolution of technology from metal to plastic, a growing segment and a potential opportunity, to help the firm diversify its products in the industry as well as avoid the threat of substitutes. Three companies that face similar issues or counterpoint issues today include Dell, Sony, and GameStop. Because the stage of the PC industry life cycle can be described as mature and the sale is slow, Dell and Sony need to diversify into other industries or other products (Reed, 2013). For example, Apple not only has PC products but also diversify in smart phone market with its successful product, Iphone. GameStop closed hundreds of locations in 2013 as software sales decreased and more customers began purchasing digital downloads (Tooley, 2013). The video game industry has seen declining sales in recent years, and software distribution is moving to a cloud based model. If software retailers cannot adjust their business model and diversify their product offerings to attract more customers they will become relics of the past. CCS should diversify its product by investing into plastic containers product because the metal products has low profit margins and a rising material costs while plastic product has lower cost and potential high profit margins based on the research and calculations of the above three tools.

The Definition of Beauty free essay sample

Beauty is when a mother holds her newly born child for the first time and pictures their life full of success and happiness. That child will soon grow to experience their own forms of beauty through life; at the tender age of six years old they will be emerged into a system of creating a beautiful mind through learning not only words and numbers, but social skills and how to treat others. Beauty is against all odds marrying your high school sweetheart, and is shown through symbolic occurrences; looking deeply into a spouses eyes as one recites meaningful vows to the other on their wedding day is beautiful.Achieving goals and aspirations vigorously chased, after years of hard work Is beauty. Even growing old, as reluctant as many may be to age Is beautiful. Wrinkles do not show flaws; wrinkles show experiences through a long and eventful adventure of life. Death has beauty as well. We will write a custom essay sample on The Definition of Beauty or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The beauty In death Is not shown through the deceased but through the living; as tears are shed stories of beautiful life are remembered and relived and never forgotten. Beauty is not searing hot plates of metal slowly diminishing the quality of desperate womans hair as she strives to reach todays beauty standards. Beauty is not a size two even though it is constantly sought after by already beautiful beings; malnourished and hollow men and women walk this earth setting such standards go through life threatening processes to achieve this beautiful figure. But that is not beauty. Nor is hours of life wasted, sitting in front of a mirror, carefully applying foundation to cover blemishes, eyeliner to achieve the desired shape and lipstick to give a subtle sexiness to appeal the eye.Beauty Is not weeks of pain after a costly surgery to fix what was naturally given; plastic cannot be substitute to something so naturally beautiful as a body gifted by parents. Beauty Is not defined by the cost of the Lou Button shoes that a frighteningly skinny runway model showcases as she struts down the catwalk. Beauty, not easily defined is a loving spirit that ends with a fulfilled life. Starting from the miracle of birth to the inevitable death beauty flows freely. Beauty is not achieved simply by aesthetics, but by caring hearts and truly intent beings.When beauty is found without designer shoes and make-up rituals is when one finally understands the definition of true beauty. The Definition of Beauty By deemed size two. The birth of a child and the life they yet to live is beauty. Caking on chemical filled appearance enhancers, or sporting this years new fashion line is not what defines beauty. Beauty is experience, and is shown through the miracles that occur through human life; beauty is not limited to designer shoes and runway models as aspirations vigorously chased, after years of hard work is beauty.Even growing old, as reluctant as many may be to age is beautiful. Wrinkles do not show flaws; wrinkles well. The beauty in death is not shown through the deceased but through the living; through life threatening processes to achieve this beautiful figure. But that is not give a subtle sexiness to appeal the eye.

A Rumor of War essays

A Rumor of War essays A Rumor of War is a personal account of Philip Caputo, a marine lieutenant who served one tour of duty in Vietnam. He began his story in 1960 with his enlistment and training, continued to 1965 with his deployment to Vietnam, and concluded in 1967 with his discharge from the marines. Through these series of events, the author evolves from a youthful innocent to a disillusioned war protestor. The gradual erosion of values that he experienced paralleled the growing frustration and disheartenment at home. It is with this disillusionment in mind that he wrote a memoir that was therapeutic for both him and the American people. The author's sweeping account from the Camelot atmosphere of the Kennedy era, a time where America felt invincible, to the growing despair that many Americans and soldiers felt in 1966, gives particular strength to this book. He and other young men, swept up in the "patriotic tide of the Kennedy era", enlisted in the service of their nation. (4) These proud young ma rines, like America, were representative of an "innocent time" before the death and destruction of Vietnam. (24) In the end, after enduring a tour of bloody skirmishes, the ravages of a hostile environment, and massive psychological and emotional attrition, he, like so many other veterans, broke down in a near emotional and physical collapse. He was no longer a man filled with the optimism and daring-do of yesteryear, but someone who believed the war to be unwinnable and a disgrace to his country. His narrative shows the loss and frustration experienced by the soldiers in the field and, largely, the nation at home. A second strength of the book is the recounting of a combination of events Caputo experienced and reflections on those events. These reflections lend themselves towards portraying an accurate depiction of "life in the trenches", thus giving a flavor and essence otherwise unknown to non-veterans of the Vietnam War. In these reflections, he often d...

Construction Law - Subcontracts Essay Example | Topics and Well Written Essays - 2750 words

Construction Law - Subcontracts - Essay Example This paper examines various clauses of the Sub-contract and their level of compatibility with the Construction Act 2009 and the Joint Contracts Tribunal rules. The enactment of the Construction Act 1996 on 1st May 1998 made it the sole regulatory mechanism for all construction contracts (Evans, 2005; Teichmann, 2011).   The law was intended to handle issues in the construction industry relating to payments for completed construction projects and the then rampant cases of prolonged and costly legal disputes that were bringing construction activities at the sites to a near standstill. In the Act, different stakeholders in the building industry now reached a consensus about the various provisions which sought rationalize payment issues and establish a new way of resolving disputes that would keep construction projects going on throughout the duration of seeking resolutions to conflicts.  Adjudication was the new dispute resolution mechanism which was brought into the 1996 Construction Act. The Construction Acts are limited to regulating construction contracts only.  Sinden et al (2012) have noted that a construction contract is a working arrangement between two parties with for purposes of implementing construction activities.  In general, construction operations encompass erecting, altering, renovating, servicing, extension or bringing down of any buildings, constructions or works (Lynch, 2013; Evans, 2005).  This broad definition of construction works also includes piping and electrical installations, drainage networks and tunnels, clearing the debris from the site, landscaping and applying finishing touches like painting and decorations among others. In light of these definitions, this sub-contract is well within the confines of a construction project. Owing to the applicability of the Construction Act 1996 to contacts formed in writing, this Sub-Contract was conceived within the law (Teichmann, 2011). Nonetheless, the Construction Act 2009

Product Innovation Charter Assignment Example | Topics and Well Written Essays - 2000 words

Product Innovation Charter - Assignment Example Every gate will have 'gate keepers' who will maintain the system in place; these people will also evaluate the condition of the product at that stage and whether the product meets all the criteria that are needed to pass the gatei. Only if the conditions are met, the gate keepers will allow the product to cross over. There could be more than one gate keeper for every gate. Every one of the gate keepers will be a specialist in the area of concern. For instance, for every gate the list of gate keepers will include the marketing person, a person from the production and customer support in addition to the other design department professionals. This is needed because the marketing person represents the problems in launching the product in the market; at the same time, the production person will let the designer know the problems that are faced at the time of productionii. Each one of them will have their own conditions for the product to pass through. The gate created at every stage is tuned for the product that has to pass through. Only those products that meet the criteria are allowed to pass through. This will ensure that the products created are up to the expectation and meet the marketing department's original needs. The following sections define every one of the stage in the process of development. The process of initiation is the commencement of the design co... They meet the needs of the end users and during the process they might get a better solution for the same problem and therefore, these people come up with the original idea creation and initiation of the concept. They are also the people who know whether there is a market for the product under questioniii. They know what are the types of customers that expect this requirement and how do they make use of these products. So they are right judges on the product marketability as well. This would be important reason for the initiation to start from the marketing department. Similarly, the customer support executives and professionals are the other set of people who come in touch with the customers and they are able to come up with new ideas and concepts that could satisfy the customer needs. The process of initiation would comprise of identifying an appropriate market opportunity. This has to include assessing the market for the product and the possible market share that the product might garner in when compared to the other products in the market that meet the needs of the customer. The new product idea and the product technology that will be employed should also be finalised at this stage. This will help in working out the possible options that the developer might have while designing and developing the product. The target user, his specific needs if any should also be identified. The target customer will decide on various other user needs such as operating language, specifications etc. The following marketing characteristics should be considered, ideally: 1. Market and the growth of the market. 2. The customer need the product is expected to meet. 3. Entry barriers 4. Competition and the advantages that the

Total Quality Management And Excellence Management Essay

Total Quality Management And Excellence Management Essay Over the last two decades organisations have witnessed great variations in markets, tremendous competition, rapid globalisation and economic turbulence. With customers becoming more demanding, satisfaction of customers has taken priority in running a successful business (Porter and Tanner, 2004). As a result, organisations have embraced a range of quality initiatives into every conceivable aspect of organisational work (Wilkinson and Willmott, 1995). In the older sense, Jurans edited work [2] on A History of Managing for Quality relates quality to meeting the requirements of a person obtaining a product or receiving a service. In a wider sense, Fisher and Nair(2006), refer toQuality as the way an enterprise goes about its business, inspired by a theory that acts as a guiding principle for behaviour and informed by the knowledge and knowhow needed to make it occur. In an attempt to survive competition and sustain a competitive advantage, many firms have witnessed the implementation of various quality management systems and standards like the ISO9000, the growth of total quality management(TQM), Business Process Re-engineering(BPR), business excellence, US Baldrige Model, European Foundation of Quality Management (EFQM), lean thinking, Six Sigma etc.,(Porter and Tanner, 2004). What is TQM? Total Quality Management (TQM) has been on the agenda for a very long time. The concept of TQM has origins in the 1920s where product quality control was dealt with the application of statistical theory. Moving forward, the concepts developed in Japan in the 40s and 50s piloted by Americans, like Deming, Juran and Feigenbaum who gave a broader picture beyond quality of products to quality across the organisation which pioneered the beginning of TQM (DTI). TQM is an approach aimed at improving quality to establish effectiveness and efficiency across the firm. It defines ways of planning and organizing every activity associating it to every member at every level of the organization. (Oakland, 2003). Thus, despite the comprehensiveness and fullness of the TQM framework, there seems to be a decline in interest. This essay aims at critically analysing and discussing two works (a book by Wilkinson, Willmott (1995) and an article from Dale et-al (2000)) and evaluating the arguments stated i n them with respect to the emergence of more recent so-called Excellence Frameworks. This leads us to another question. What is excellence? With the evolution of Quality awards, principles of continuous improvement and organisational performance improvement became top priorities. The model devised by the European Foundation of Quality Management (EFQM), supporting the European Quality Award offers a greater focus on business results and hence, Business/organisational Excellence is generally associated to EFQM(Poter and Tanner). The core themes of excellence are heavily influenced by TQM principles. These forms a management system stresses on leadership for attaining quality by formulating policies strategies for developing and managing personnel in order to implement process with a customer focus to achieve excellence in business results. The article by Dale et-al (2000) essentially discusses about the fallen star image of TQM. It highlights the tampering of TQM models to develop excellence frameworks like EFQM and MBNQA. Dale et-al (2000) dismiss the new models for building fads and bringing about futile cosmetic and peripheral changes to the excellence models. The authors also critique the emphasis on point-scoring system which is drawing focus away from the quintessence of quality management and only aim to win quality or excellence awards. The article draws similarities between the key ingredients of TQM philosophy and the principles of excellence. It challenges that excellence is essentialy only a replacement to words like quality and TQM. However, Adebanjo(2000) has a different view about the shift of focus from TQM to Excellence Models and asserts that they both complement each other. He maintains that quality never actually died. While Dale et-al (2000) attributes the failure of TQM to managers, Deming (1986) argues that poor leadership is the cause for poor performance. Adebanjo(1997) discusses this further stating that the failure is partly because managers are often hard to convince, didnt have a clear understanding, demonstrated resistance or viewed TQM as a responsibility of the quality departments . The failure rate of TQM was as high as 75% (Cao et-al, 2000). Fisher (1995) emphasises that TQM doesnt really help everyone, unless the commitment to TQM is across the organisation which is difficult to attain. The introduction of other models like TQMEX, MBNQA further support the view that excellence models are the necessary and sufficient route towards business excellence Ho(). But the overshadowing of TQM by glamorous excellence models doesnt exactly translate into quality performance (Dale et-al, 2000). In terms of the link between excellence models and performance, MBNQA was criticised for the reasons like: winning rewards involves high resource commitments and expense, failure to lead to superior quality standards and winning these certifications does not necessarily result in improved results. Its quite difficult to find companies with good bottom-line results and good quality initiatives (Zairi,Oakland1994). Despite the apparent confusion of terms- TQM, excellence, continuous improvement- all these eventually mean one thing making things better. The article by Wilkinson, Willmott (1995) also suggests that the fluid meanings assigned to quality initiatives make it elusive. In the attempt to introduce quality into manufacturing and service deliveries, quality management techniques like quality control, quality circles and (more holistically) TQM have been sought. TQM has also been critiqued for paying more attention to processes, procedures and policies of the business with little focus on people management, support and culture (Wilkinson, 1991). Rees (1993) also highlights this issue stating that there is little detail interms of how employees perceive TQM. Quality initiatives do not essentially give employees collective sense of objectives, instead it bounds them to procedures and goals defined by the managers who expect them to deliver performance based on the objectives laid down for every job role. A balance between the hard and soft approaches of TQM philosophy seems to be reconsidered and reviewed in recent times. Oakla nd (199), emphasises the importance of motivation and quality required to serve both internal and external customers. TQM strives to introduce quality into every aspect of the business. Wilson-Willmott (1995) also argue that TQM is not directly associated to work-design or employee empowerment and instead follows an iron-clad hierarchal structure. Oakland(2004) stresses on the need for effective communication and leadership for the development and accountability of all employees to implement TQM philosophies successfully. The article also draws attention on the importance of culture on to support Quality Management. Employees associated with strong organisation culture have clarity of their job roles. Thus the culture-strategy fit should hold good for any philosophy to be implemented. Irani(2004) highlights the relationship among culture, quality, and competitiveness. Sluti et al. (1995),studies indicate that corporate culture contributes to quality and performance, but there is alw ays an element of doubt about the level of organisational commitment that is required for TQM implementation. Oaklands(2003) addresses this through a modified TQM-framework for achieving high quality performance using business excellence approach, through people, planning and processes with the soft outcomes of culture, communication and commitment. Wilkinson-Wilmott(1995) also discuss the contributions of various authors. To highlight a few, Stephen Hill relates effective implementation of TQM to business productivity, reduced wastage, better decision-making and sustainable competitive advantage . To develop a rounded approval of TQM, he brings up the subject of social effects of TQM, and its adoption or non-adoption to de-staffing. Walsh challenges the implementation of TQM in service sector because of the difficulty involved in measuring quality as per monitoring levels of customer satisfaction. Webb and Munro highlight the managerial authoritarianism and challenges the effectiveness of the participative scenario during economic slump. McArdle et-al takes this further stating how power-centred participation was replaced by task-centred forms of involvement over the years. Dawson challenges the culture improves commitment aspect of TQM and its success in countries with cultural-pluralism. Kerfoot Knights discuss empowerment a nd assumptions about employee behaviour and argue that control over employees is a consequence of the inconsistency of engineering-like model of firms than that of TQM. Both articles provide strong views on the subject of quality management. In order to evaluate how different TQM actually is from the more recent models, this essay aims to compare and contrast it with the Excellence Frameworks, Lean and Six-Sigma programmes. In the 1980s, the Malcolm Baldrige National Quality Award started gaining popularity. This aimed at identifying US companies that have achieved quality excellence. The framework focuses on customer and market-driven excellence to achieve business results. It focuses on harnessing te talents of employees through effective leadership and management. (Oakland, 2004). The EFQM is a model developed in Europe and it recognises the need to improve processes by involving people and continuous improvement of processes. (Oakland, 2004). Ho(), also advocates a need for an integrated approach to support the process of continuous improvement through the companys commitment to managing by quality and proposed the TQMEX model that encompasses 5-S, BPR, QCC, ISO 9000 and TPM, thus forming a basis for company-wide TQM implementation. Traditional TQM approaches and excellence models are based on rational paradigms, where traditional and normative, research data, includes survey responses associated with deductive theory and testing.(McAdam et-al, 2006). To address complex socio-political events and phenomena, a strategic TQM has been developed representing the dynamic nature of business and environment. Quality initiatives date back to after World War-II and the bombings in Japan. Unable to imitate the US practice of manufacturing in masses due to limited capital, Toyota developed a Production System, minimising waste across its operations, a technique now known as Lean Manufacturing. Lean Manufacturing overlaps TQM significantly. The TQM process orientation eventually leads to almost the same results as lean manufacturing. But, TQM starts with quality which may or may not be the most critical area or the area that produces quickest results. http://www.strategosinc.com/tqm_benefits_0.htm A more recent model gaining favour in industries is Six-Sigma. Its a model developed by Motorola. Motorola was also cited as the first winner of MBNQA in 1988. Six-sigma is efficient, often statistical, techniques are used in a systematic way to reduce variation and improve processes and there is a focus on results including customer-related ones that lead to enhanced marketplace performance and hence improved bottom-line financial results. (Klefsjo ¨ et al. 2001). Mikel Harry[1], developer the Six Sigma program at Motorola, has defined Six Sigma as a disciplined method of using extremely rigorous data gathering and statistical analysis to pinpoint sources of errors and ways of eliminating them. and is all about improving customer and business results by linking the tactical with the strategic. The improvement model follows DMAIC and has 5 phases as illustrated below: C:UsersuserDesktopUntitled.jpg Six-sigma is a subset of TQM and not an alternative to TQM. It is a methodology within TQM which also considers the dynamic nature of the management system (Klefsjo ¨ et al. 2001).In contrast to TQM, six-sigma aims at delivering breakthrough tangible benefits in the short-term and doesnt focus on a step-by-step improvement(Oakland, 2004). Both excellence models and six-sigma can complement eachother where the former baselines the phase for improvement and the latter attains excellence through delivering breakthrough strategy, leadership, learning, innovation, customer-market-business-focus and continuous reinforcement. (Oakland, 2004). Demand for Lean has surpassed six sigma by almost 35%. This indicates that most companies are looking at Lean techniques to face the challenges of the economic slump. (Avery Point Group,2010) To conclude, heres a warning: TQM may not be the in-thing for most organisations anymore. But it is here to stay. As firms gear themselves up to rapid advancements interms of its operations and information management and to meet customer needs, there will always be a challenge to make products or deliver services faster through a reliable system. That kind of a system can be established only by getting the basic TQM philosophies right. The underlying objective is to make things better, both for the customers and the organization. The means of achieving this may slightly vary through quality or excellence models. However, it is all about Do the right things right the first time, every time. . http://qualitytricks.wordpress.com/2006/10/26/introduction-and-implementation-of-total-quality-management-tqm/ Ans2: IMPLEMENTING BUSINESS EXCELLENCE IN THE HOTEL INDUSTRY: This essay particularly focuses on implementing BE framework in the hotel industry which is a service industry. To attain customer satisfaction and excellence in an industry, various models ranging from EFQM, Lean, Six-Sigma, TQM could be implemented. However, among the available models, this essay proposes to use the model devised by EFQM, to analyse the quality perspective of both management and customers of the Tristar Group, a chain of 3-star hotels. Oaklands (1999) Total Organisational Excellence (TOE) framework for performance-based measurement embraces all areas like strategic planning, process analysis, self-assessment, benchmarking measurement, people, teamwork, and continuous-improvement (Oakland, 1999). While EFQM helps benchmark core processes for a limited period in time and defines current standing, TOE focuses on continuous improvement for achieving organisational excellence. Every sector exists in a highly competitive market. Succeess is largely dependent on delighting customers important (Irani,2004). In order to understand the how the quality frameworks can be implemented in Hotel Tristar, it is primarily important to understand the customers and their needs with respect to Tristar. Who are our customers? The hotel must recognise the needs of all its clients the value of the guest as a paying customer; the importance of its employees as internal customers; the expectations of the local community as an environment conscious corporate citizen and its responsibility to the owners and operators as a producer of high profit margins with an all round positive image. The key external customers are from the commercial,corporate and M.I.C.E((Meetings, Incentives, Conferences, Events) segments.. Tristar also has customers on business and leisure travel from international and domestic markets. The target market is currently divided as follows: What do our customers want? Customers desire better quality services, but it is always difficult to reaching an agreement on the conformance to specification, mainly because measuring quality in the service sector isnt easy (Wilkinson,Willmott,1995). However, to state a few basic services any hotel is expected to provide: Good value for money, reliability and efficiency High standards in terms of its facilities and pricing. Quality personal service, home-like experience and on-time delivery of services. Good IT systems to make reservations and bookings quick and easy. A luxurious, pleasing environment to relax or conduct their business. Complimentary breakfasts and free in-room wireless internet. Customers treated with basic courteousness, kept informed and not to be passed around Effective feedback and suggestion systems. Conduct responsible business, both on the social and environmental fronts. The Hotels success in the current environment will depend on corporate contract business, tourism and customer loyalty to the brand. To address this Oaklands (1999) framework for TOE helps the organisation achieve business excellence by implementing the following steps. 1. The effectiveness of an organisation depends on efficient leadership and commitment from the people to perform their roles aimed at moving towards common goals and objectives. TOE involves comprehensive planning for gaining competitiveness through people management and employee involvement. The top management must demonstrate commitment to improvement and leadership through supervision, training and process management. There must also exist a shared motive of need for change to attain excellence among the top management and the stakeholders of Tristar. 2. The next step involves developing a clear strategy for implementation. The vision describes the strategic intent of the organisations existence. Hotel Tristars vision involves commitment to creating extraordinary customer value by ensuring quality and responsiveness of customer services. The mission statement is used to communicate this vision for the organisation of where it is going. Tristars mission is dedicated to provide hospitality service through motivated human resources and inspired leadership. The goal to ensure financial strength and sustainable growth can be achieved by focusing on domestic and international markets through innovation and technology and Tristar must strive to create value for owners and shareholders and operate as an environment conscious corporate citizen. 3. The next step is identifying critical success factors (CSFs). CSFs are what must the organisation accomplished to achieve the above mission The CSFs for Hotel Tristar can be recognised as: Positioning and guest profile Site and location On-time and Quality customer service Motivated and skilled staff/ efficient management Quality suppliers and effective distribution channels Identification of potential business opportunities and markets 4. The Key Performance Indicators support the mission and CSIs to help translate the directional statements to clear targets. They help monitor progress and the KPIs for Hotel Tristar can be identified as: Yield Management and Differential pricing Job rotation and training for timely delivery of services Brand Recognition and marketing methods Optimal resource utilisation and cost effectiveness 5. The next step is understanding the core processes. The top management team identify the action plan on how the organisation must institutionalise the mission and meet its CSF. For Hotel Tristar, the core process can be identified as: Revenue Wealth Management Process for the operations Reservation process: from the time a guest makes a booking until they arrive at their room. Asset Management Process for brand extension Event management process: from the time the organizers book the banquet/conference room to the completion of the event. Selection and Recruitment process Advertising and Brand promotion process Each of these processes could have a sponsor from the management team. The process sponsorship can be owned up by the existing Managing Director, Financial Controller, HR Manager, COO and CEO of the Hotel. 6. This step involves breaking down the core process into sub-processes, tasks and activities and formulating improvement teams. To illustrate the breakdown of a CSF to individual task through an example: CSF: On-time and Quality customer service KPI: Job rotation and training for timely delivery of services Core- Process: The event management process, from the time the organizers book the banquet/conference room to the completion of the event. Sub- Process: Develop an event concept and determine the feasibility Activity: Formulate budget and monitor finance Task: Prepare a chart to track progress of the event 7. The people and processes identified must be aligned to integrate excellence into business strategy. This is through a policy deployment or goal translation process. For Tristar, the top team must study the customer preferences to understand how the goal of creating quality customer service can be achieved. Once the core processes and the sub-processes are identified, they must be successfully analysed to lay foundation for systems and procedures. A process classification framework for a generic view of the business process is documented for systematic development of mapping and flowcharting the processes. The core-processes need to be self-assessed and benchmarked. The EFQM framework is used to self-asses Tristar to figure out what the hotel is good or bad at and where there is a need for improvement. EFQM Model Implementation: The European quality model highlights the significant strengths and weaknesses and the relationship among people, processes and outcomes. The model represented in Figure 2, People and customer satisfaction and positive impact on society provide a competitive advantage. There are nine factors to evaluate the level of excellence of a company, The primary problem is related to the first element in the model, that is leadership. The management and directors showed very little interest in quality management initiatives. This absence of commitment and lack of conviction results in failure to recognise good performance, inability to efficiently guide culture changes, less interaction with customers and suppliers, little involvement in running a sustainable and responsible business. This problem also raises concerns at the strategic level in the policies strategy element of the model. The external strategic analysis explains problems in the context of the hospitality industry. The challenges relate to the changing patterns in travel tourism during recession. The decline in business travelling and the re-location of the airport in Hyderabad have hit the business hard. Internal strategic analysis highlights problems of incorporating very little total quality measures into policies strategies. Lack of audits and process plans d o not support continuous improvement. Personnel Management is another key element in hotel industry. The companies HR policies, training and retention are factors that determine successful implementation of any TQM project. Hotel Tristar has staff on temporary or contract basis. This hinders effective implementation of training activities and results in low employee commitment and motivation. Resource Management through optimization of technical, financial, infrastructural resources should generate cost and quality benefits. However, Hotel Tristar lacks effective asset management system to improve return on capital employed and reduce cash-flow volatility. Processes should be continually reviewed and redesigned for successful implementation of quality policies aimed at customer satisfaction. Effective customer feedback system does not exist, thus making it impossible to assess the existing quality of services provided to various customers (rooms, banquets, restaurants and leisure gu ests). Quality does not necessarily mean luxury. Improvement programs aimed at services that provide value for money should be top priority during the recession period. The social impact with regard to responsible trading is largely emphasised in the hospitality industry. CSR activities and eco-hospitality are gaining popularity and Hotel Tristar has a long way to go at implementing sustainable and environmental friendly practices aimed at energy conservation, waste management etc., Economic results have shown a dip in ROCE and steady decrease in productivity. Thus, this model highlights a serious problem of lack of coordination of various operations and initiatives that run independently without synergy therefore impeding continuous improvement. (1) After the identification of the potential areas of improvement, the next step involves defining improvement opportunities and prioritizing the actions needed. This requires effective use of tools and techniques by the workforce. The employee commitment and involvement is attained through effective performance management systems implemented by the management team. This involves clarifying roles, providing training, developing action plans and setting targets. Teamwork is key in hospitality industry. Besides demonstrating leadership and commitment, the pioneers of TOE must also be proactive in visualizing ideal processes and competent in the mechanics of business process re-engineering. For Tristar, this must be focussed on identifying prospective clients in the right sectors, understand their needs, and implement processes to service these needs by involving the people. Potential problems with implementation: Implementing changes in the organisation can potentially face the following problems: 1. Employee resistance to change: Change efforts usually experience human resistance. There are many reasons for employees to resist change. These could range from a desire not to lose something of value, a fear of making mistakes, risk-averse, a misinterpretation of the change and its benefits and implications, a belief that the change does not add value to the organization or a general low tolerance for change. 2. Lack of senior management interest and support: For implementing change of any magnitude, it is essential to clearly communicate strategies and objectives of change to all the stakeholders. Some managers view quality management as just another managerial fad or fashion (Wilkinson and Redman, 1994). Hotel Tristar lacks effective pioneers to responsibly lead this change process and confidently implement practices to achieve continuous improvement. 3. Emphasis on Short-term results: Implementing a change is a time consuming affair. It is a matter of concern that the stakeholders involved usually hold a short-termist attitude (Wilkinson and Redman, 1994). Hotel Tristar, which is classified in the luxury segment, is constantly facing demands for quicker results interms of increased cash-flows and profitability. 4. Inflexible and rigid organisation hierarchy: Tristar is a 27 year old family-run business with deep-rooted culture and inter-group relationships. Any decision making process resulting in disturbing the complex hierarchy and deviating from the traditional methods is bound to face strong resistance and confrontation. It is a challenging task to overcome traditions. This is true when employees do not see the relation between their traditions and an existing problem. (http://www.themanager.org/strategy/Change_Problems.htm) 5. Lack of individual development opportunities: High performance seeks appropriate skills and capabilities. This requires creating effective training and learning opportunities for the employees or recruitment of new labour. Tristar lacks appropriate training structure and also has a high attrition rate due to the fluid market conditions. 6. Unfavourable Market Conditions: Tristar has faced sudden plunge in its sales due to the re-location of the Airport. This has resulted in an urgent need to refocus on its target market segment to lay more emphasis on repeat customers and business customers. The changes in demographics and customer spending also pose as potential barriers to achieving competitive advantage. 7. Lack of resources and cost constraints: Inefficient management of financial resources and assets could pose some serious problems in implementing organisational excellence. According to Wilkinson et al., (1994), Quality management appears to suffer from resource limitations. Keeping up-to-date with the latest information and technology will be challenging for Tristar. During the recession, there is also a major emphasis on value for money. The training and implementation of quality management process is a costly affair. 8. Problems in measuring quality : Lack of complete and accurate information makes it difficult to convince the employees of long term gains of implementing best practices. In service industry, it is always difficult to measure quality. If customer satisfaction is used as a yardstick to measure quality, what level of satisfaction can be attributed to high quality? Plans for overcoming these problems Kotter and Schlesinger(2008) have highlighted methods for dealing with change. These are can be applied to Hotel Tristar as follows: Training and Communication: One of the most effective ways of dealing with resistance to change is by educating and clearly communicating the goals and strategies of the organisation to all the members. This will help people understand the need for change. Tristar could conduct group presentations, individual discussions, pass on reports and statements to the concerned employees, to facilitate the same. Employee Empowerment and involvement: It is highly effective to actively involve the employees with the quality management process and decision making. This gives the participants a sense of responsibility and commitment to achieving excellence. The MD could ask the 2nd and 3rd level managers to recommend changes in the current event management and reservation system of the hotel. Facilitating and Supporting: The managers could also support those who are resisting change by listening to their concerns and taking actions to address those concerns through appropriate training and development. So, Tristar could talk to the members about their re-focus strategy towards customer service and identify beforehand who would have difficulty in adjusting to new roles. Measure quality efforts: By investing in reliable and accurate information to identify effective information gathering and analysis techniques. TQM is based majorly on rational thinking and problem solving (Oakland, 1999), thus the probable best solution is to provide a balanced mix of information and creative ideas. Emphasis on long-term goals: Tirstar can overcome the short-termist attitude of the stakeholders involved by communicating the budget, financials involved and the pace of change generated. Thus, by encouraging transparency, the stakeholder gain the broader picture and understand the long-term gains of quality programmes. Trial Runs: To identify teething problems before releasing the change systems across the departments and to rectify these, as very often, first impressions are considered last impressions.

Graduation Speech -- Graduation Speech, Commencement Address

Are we there yet? Have we reached our destination? We've been traveling for 13 long years. We've only had a few brief rests along the way. We're tired and we're cranky and we just want to know, are we there yet? Lookingback at our road, we see the many different routes we have taken to end up where we are now, here, at graduation day. Most of us have arrived on time. A few are still on their way, maybe broken down or sidetracked. We hope they'll come soon. But today is not our destination or ambition. It's not our journey's end. It's a rendezvous place. A site from which we'll all head out, once again, on different roads. We may never congress in one place like this again. Graduation has been our common focus for 13 years. Is there a common focus for the rest of ourjourney? Can the many routes we will choose in our lives ever lead us to a single rendezvous place again? Can we focus on a destination or objective for which we will all be driven to reach in the years to come? I think so. I agree with Robert Fulghum who wrote, "All I Really Need to Know I Learned in Kindergar...

George Orwell’s 1984 Human Nature Essay Essay

George Orwell’s 1984 is a novel which describes utter and total hate- hate of those who are different, hate of evil and hate of all other humans. It is where love is described as absurd, and totally unnecessary. People are bred to hate, and hate is the primary emotion that people feel. The lack of love and kindness is what brings the society to such a complete totalitarian state. Human beings instinctively crave love and care to thrive and without it no one can truly be happy or free. This works well for 1984 because it is a hate driven society, but the lack of love causes unrest with those who can see the importance of love. By seeking out a relationship in this society it is a certain death sentence and no moral conviction or emotional loyalty is strong enough to withstand torture or betrayal. Physical pain and fear will always cause people to betray their convictions if doing so will end their suffering. It is extremely important for the leaders of this society to control relationships and emotions; the society breeds hatred and disapproves of love in its citizens. There is no way to successfully rebel against this control as the Party surmises. The traitors against the Party belief that love is nonexistent â€Å"[imagine] that there is something called human nature which will. . .turn against [the Party]† (Part 3. Ch. 3, Pg. 282). Unfortunately, the Party has created human nature and it despises those who believe they can fight against their control. They utilize torture to suppress loyalties that attempt to surface between rebels. The potential for loving relationships in this society is highly improbable, because of the oppressive rule and the fear of being found out by the Party bosses. The Party knows that love cannot bloom or should not because they govern emotions. It is accepted that â€Å"men are infinitely malleable.† (Part 3. Ch. 3, Pg. 282) and no one should be able to feel close to another. The Party allows people to get close perhaps, but then uses torture to have them betray each other- which is what will ultimately tear people apart. No one can allow themselves a relationship ruined by betrayal. Not only does the Party make romantic loyalties a crime, it also creates loveless familial relations. Children in families do not show love or affection towards their parents. They are taught by the Party to spy on  their mothers and fathers; to be miniature investigators for treason. The society has become one where â€Å"it was almost normal for people. . . to be frightened of their own children. (Part 1, Ch. 2, Pg. 27) The Party creates a system where children who betray their families are rewarded and so mothers cannot show any love towards their children without fearing treason- which would result in torture. No family can be close to each other as families of the past- everyone has reason to be afraid of each other and worry that they may be turned in by their offspring. A family is not an organism strong enough to bond together without fear of conviction. The Party creates spies in youth, who are afraid of what will happen to them if they do not obey the Party. No longer do families create the rules and impose authority- it is the government that raises children, and families must become terrified of their own progeny. The most important aspect of human nature is that people can bond with each other to create loving relationships. One must find someone to fight with, to rebel against the oppression but in this society any thought of love is shadowed by the knowledge that everyone could be able to betray everybody. The Party does not permit emotional attachment and threats of torture affix themselves to any relationship- if someone loves someone, might the object of their affection just as easily be a spy than a lover? No one can honestly maintain a relationship under the pressure of the Party. In the end, betrayal is the only way to go and it overcomes even the basic human instinct to seek out love. It ends up that eventually love does not conquer all and one can only love their saviour- even if they are Party commanders. Romantic love is an ideal that cannot prevail because it is slowly bred into the hearts and minds of the rebels that this love will only end in misery. The once loving will turn into bitter misers and betray whomever that they believe put them in the torture chamber. Love may be worth â€Å"risking everything for† (Erica Jong) but unfortunately what happens in the end is that â€Å"you don’t risk anything, [and find yourself risking even more]† (Erica Jong). And by risking everything it is an admittance to die. Love and loyalty are not strong enough factors in this society- betrayal is, and by this betrayal one accepts condemnation to die. Love and emotional attachments, the underlying components of human nature, lead one to fear pain and betrayal, as well as separation, ultimately causing one to accept the oppression and fear that allows the Party to thrive. In this society to survive one cannot allow a relationship to be formed. One must be solitary and isolated because it is necessary to have love, yet it is fatalistic to seek it out. Love has become a tool for the Party to manipulate. Human nature demands that families are loving and kind; that a couple can spend time together and that love should freely abound in a society. Yet, human nature is controlled and to love is to fear the torture and threats from the Party. Love is betrayal and human nature is to fight against this betrayal. People may wish to have relations with each other, yet the ultimate realization that comes from the novel is that no emotional ties or moral convictions are able to withstand extreme suffering.

Andrew Carnegie Railroads and Steel - Free Essay Example

Sample details Pages: 2 Words: 682 Downloads: 2 Date added: 2019/08/05 Category People Essay Level High school Tags: Andrew Carnegie Essay Did you like this example? Andrew Carnegie was born in Dunfermline, Scotland on November 25, 1835. He went on to be a major industrialist in America. Carnegie has a very typical commoner turned rich story. Don’t waste time! Our writers will create an original "Andrew Carnegie Railroads and Steel" essay for you Create order As a young boy with only a few years of academia to wield, became a ‘bobbin boy’ at a cotton factory this earned him $1.20 a week which was used to support his struggling family. His formal education had ended when his family moved to the U.S. in search of a better life and the so called American Dream. This would at some point prove true for Carnegie, he eventually came to a massive fortune via the Steel business, and his later love for philanthropy. The rise to riches led him to consider himself quite the accomplished businessman. He held a variety of odd jobs involving telegraph messaging, secretary and operator for a superintendent for the Pennsylvania Railroad, Pittsburgh division. He succeeded his former boss, and then eventually left the railroad. Following this point in time he continued rapidly rising into the business world, becoming incredibly wealthy around the time he was 30-years-old. After co-finding his steel company in the 1870s, Carnegie began to increase his steel business and involvement in Carnegie Steel Company where the majority of his holdings were held by 1892. In 1892 his stature suffered due to a violent protest for wage cuts while he was away in Scotland. The general manager of the mill, Henry Clay Frick locked their workers out of the plantation in a desperate attempt to end the union. Since Carnegie was on vacation he supported Frick by calling the Pinkertons, leading to a bloody battle between the men on strike and the Pinkertons. 10 men died, state militia came in to support and the men were replaced. This wreaked havoc on labor force on the Pittsburgh-area labor forces. Carnegie had involvement with steel and railroads from the start of one of his first jobs and to the end of his life. He held a firm stance that steel was a key to the industry of the future. He joined the Keystone Bridge Company hoping to replace the wood panels with the metals, like iron and steel. A focus of his was now the power of steel and mill construction, ways to access the raw materials, and increasing the benefit in transport contracts. Carnegie also held the position of Superintendent of Military Railways during the Civil War. His progress was an astonishing assist for Union efforts in the war, which advanced his stature and allowed for him to make several important connections in Washington. His mills were highly responsible for steel production in this time frame, when Pittsburgh was targeted to replenish iron and fortifications for the war. Carnegie was responsible for the guarantee railways were open to D.C. and defeated troops were transported away. Andrew Carnegie’s very first steel mill was put strategically between two popular railroads. However, their excessive charges to carry the metals he was so fond of, led him to invest in the building of an alternate railroad route; unfortunately for Carnegie and his fellow investors this route was never finished. Moreso, the setback didn’t stop him from later building the Bessemer and Lake Erie Railroad for the hauling of Mesabi ore through the upper Great Lakes region down to his Pittsburgh-based steel mills. A banker, John Pierpont Morgan, bought Carnegie Steel for approximately $480 million in 1901. This made Carnegie one of the world’s richest men at this point in time. The steel company was merged with another U.S. corporation later in this same year, forming the very first billion-dollar corporation. After the purchase of his company, his sole devotion became philanthropy. He began to publish essays critiquing the obligation between rich and commoners, as well as his point of view on the joys of common people. During his philanthropic endeavours he gifted approximately $350 million (close to a billion dollars in today’s money), funded libraries, gave organs to churches, etc. He’s also credited with advancing a multitude of institutions that would advance education and peaceful progression.